Costs, Shipping, and Common Questions

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Pricing, Shipping & Order Details

Our Reflection Stones are available in two sizes, each crafted from premium black granite and engraved with stunning precision.

Includes:
✔ Custom engraving
✔ Display stand
✔ Shipping to MN, WI, ND, SD & parts of Michigan*

Ideal for pets, small memorials, and meaningful personalized gifts.

Includes:
✔ Custom engraving
✔ Display stand
✔ Shipping to MN, WI, ND, SD & parts of Michigan*

Best for honoring a loved one, full memorial layouts, and larger engraving designs.

Shipping is included for the regions listed above — however, rates may vary slightly depending on location and will be confirmed once your shipping address is provided.
Sales tax is calculated based on your delivery address.

Once your design is finalized and approved, you will receive an invoice reflecting your total cost including tax and any shipping adjustments (if applicable).

By placing an order, the customer agrees to the following terms:

Payment

• Payment must be received in full before engraving begins.
• No product will be shipped, delivered, or scheduled for pickup until payment is completed.
• Once the design is approved by the customer, payment becomes non-refundable.
   

Design Approval

• A digital mockup/proof will be provided for approval prior to engraving.
• The customer is responsible for reviewing spelling, dates, layout, images, and all details.
• Engraving will only begin once written approval is received.
   

Returns & Refunds

• Due to the custom nature of each piece, all sales are final.
• No returns or refunds are offered unless an engraving error is made by us.
• If an error is made on our end, we will replace or remake the stone at no cost to the customer.
   

Photo & Artwork Quality

• Engraving quality is dependent on the quality of the photo or artwork provided.
• Low-resolution, blurry, heavily filtered, or damaged images may affect clarity. We have the ability to to adjust and enhance photos to have the best results. 
• If the provided image does not meet engraving standards, we may request a new file before proceeding.
   

Shipping & Breakage

• We package stones securely and with care for safe delivery.
• If a product arrives damaged, the customer must notify us within 48 hours with photos of the damage.
• We will work with the customer to replace or repair the item when applicable.
   

Natural Stone Variation

• Each granite stone is unique in texture, tone, and natural patterning.
• Slight variations in color or grain are normal and not considered defects.
   

Turnaround Time

• Production typically begins after design approval and payment.
• Timelines may vary depending on complexity and demand; estimated completion will be communicated.